FAQs

How is kind different ?

We are an impact activewear brand, which means that our number 1 mission is to do social good. We are committed to investing 50% of our profits in that mission. We focus our efforts to support women entrepreneurship and education. Read more Here.

Where does the profits for social impact go?

We partner with the world’s biggest crowdfunding platform for social good called Kiva.org. We have created a lending team where we finance women entrepreneurship initiatives via micro-loans. You can track the amount invested and the people we have supported or join the lending team page Here.

What is Kiva.org?

They run a global marketplace platform for crowd-funded micro-loans to serve the financially excluded in sectors such as education, water, clean energy, and refugee resettlement. Kiva combines the culture and approach of an internet start-up with a mission to alleviate poverty. They aim to drive social impact and enable opportunity while providing a borrower-to-lender connection: “Loans that change lives."​ In just 12 years, Kiva has raised over $1 billion in loan capital for more than 2 million borrowers in 84 countries. Kiva’s lenders fund over $1 million in loans every 3 days. Headquartered in San Francisco, Kiva's team has 100+ employees and 450+ volunteers worldwide.

What does ESUS stand for?

ESS stand for the French “Entreprise de l’Economie Solidaire et Sociale” and is the French certification for social businesses. This accreditation means that we as a company have a mission to serve social good and have to comply with a series of criteria such as CEO and leadership salary cap or dividend distribution strategy.

Where are the products manufactured?

All our products are manufactured in Guangzhou, China. We believe in supply chain transparency and are happy to share our suppliers’ information with you upon request. Our suppliers, use zero forced or child labor, and always provide living wages and safe conditions for their workers. Our target is to work with SA8000 or fair trade certified factories.

Are the products eco-friendly?

We believe in caring for our environment and in preservation of a clean ecosystem. As a result we want to keep our environmental footprint minimal. We use digital and sublimation printing technologies to print our leggings. The number one environmental risk factor in textiles is water pollution, and with digital printing, the water waste is next to none. We strive to source eco friendly fabrics such as recycled polyester or fabrics made from recycled plastic bottles in our collections and we are always on the look for new technologies that are good for the planet and for you.

How does the delivery work?

We deliver for free in 152 countries, it usually takes between 7 to 14 days after warehouse handover. Check our delivery information page Here for more information.

How do I know if my order has been shipped?

Once you place an order you receive an email notification that your package is being prepared, as soon as the package leaves our warehouse the link to the tracking will be available through that email so you can monitor the shipment of your order. 

What is your exchange and return policy?

We accept exchanges & returns of unworn, unwashed, and undamaged items within 14 days of delivery in the EU for Free. Read our full policy to check the cost outside of the EU or submit your request on our Exchange and Return center page Here.

Do you have a size chart?

Yes. You can find the link to our size chart in the footer menu under quick access or  Here 

What forms of payment do you accept?

We accept PayPal, Mastercard, Visa, American Express and Apple pay.

Can I change or cancel my order before it ships?

Yes we can cancel as long as the package have not left the warehouse, please send us your request at contact@kind.yoga

How do I wash and take care of my kind pieces?

Environmental best practice: Machine wash in cold water and air dry. This will help to protect the life of the elastane fibre and the shape of your leggings.

For bright colours, we suggest that you:

  • Wash colours alone before you wear them and with similar colors after that
  • Wash according to the care instructions on the label
  • When wet, keep bright colours away from other fabrics
  • Avoid using fabric softener

Are you selling wholesale?

No, not yet but we have plans to develop our wholesale activity soon so please reach out at contact@kind.yoga

Do you offer gift cards?

No, not yet, but we are working on it so expect this option very soon!

Do you offer discounts to personal trainers and fitness professionals?

Yes. Check out our loyalty program Here.